Customer Satisfaction is Our Priority

We at Bagjees want you to love your purchase. If for any reason you’re not satisfied, please review our refund and exchange policy below.

Eligibility for Return or Exchange

Products must be unused, unworn, unwashed, and in original packaging.

Request for return or exchange must be made within 7 days of receiving the item.

Items on sale, custom orders, or personalized items are not eligible for return or exchange.

How to Request a Return/Exchange

Email us at [your email] or use the contact form with your order number and reason for return.

Once approved, you will receive instructions on how to send the product back.

Customer is responsible for return shipping charges unless the item was faulty or incorrect.

Refund Process

Once we receive the item and inspect it, your refund will be processed within 5 to 10 business days.

Refunds will be issued via the original payment method.

Shipping charges are non-refundable unless the product was defective or the wrong item was sent.

Exchange Process

If the requested item for exchange is in stock, we will dispatch it once the return is received.

If not in stock, you will be offered a refund or store credit.